Monday, March 23, 2020
As of today, we have no confirmed cases of the COVID-19 virus in our facility. We continue to follow the procedures as directed by the NYS Department of Health and the CDC. We realize that this has been a difficult transition for our residents and their families. We thank you for your support during this challenging time. Staff have been amazing and the teamwork has been great. The Facebook page and our ability to live stream have hopefully helped during this time of separation. We will do our best to help maintain that connection with your loved ones.
Thomas H. Poelma
March 16, 2020
We have started a private Facebook page, titled ‘Fairport Baptist Homes Families’, during the temporary suspension of visitation, in order for you to see your loved ones and keep up on what they are doing. We will begin posting to this page tomorrow, 3/17. If you do not have a photo release for your loved one, they will not be posted to this page. If you choose to now fill one out, please email your social worker and it can be scanned to you to complete.
March 16, 2020
If you are dropping care packages off, for your loved ones at the front door, please make sure you are feeling well. We are more than happy to make sure that these care packages get to your loved ones.
March 14, 2020
We have established a COVID-19 hotline, 585.388.2369. We have created this line, in order to provide you with another mode of communication to your loved one.
When calling, we ask that you please leave your name, your loved one’s name, your telephone number and please provide your question or concern, in order for us to contact the appropriate staff member, to answer your question.
Calls will be returned within 2 hours, during the hours of 9am-4pm. If your needs are of a more emergent nature, please call 377-0350, to speak to the operator.
We continue to work closely with the NYS Department of Health to implement any new guidelines to help protect our residents and staff. We continue to promote and educate our residents and staff on the CDC’s recommendations on how to prevent illnesses, including COVID-19.
To limit the spread of all respiratory illnesses, CDC recommends the following actions:
- Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Stay home when you are sick.
- Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing. If you use a tissue, throw it in the trash, then wash/disinfect your hands after throwing tissue away.
- Routinely clean and disinfect frequently touched objects and surfaces.
If you are experiencing any of the following symptoms we ask that you please refrain from visiting:
- shortness of breath
- cold-like symptoms
We are committed to the health and safety of our residents, families and staff and appreciate your understanding at this time. We will provide updates as new information becomes available.
For additional information, visit http://www.CDC.gov/COVID19